Bookings made at the property are made under the following terms and conditions of booking and cancellation. These terms and conditions become binding for both parties once the customer has booked the stay.
You can book a holiday cottage by email or phone. Telephone booking is legally binding from the moment of booking. Email booking will take effect upon receipt of the booking confirmation. The rental charge is paid upon key collection.
Should you have to cancel your booking, we ask you to do it as soon as possible. Not later than two weeks before the commencement date. If the booking is cancelled less than two weeks but no later than 48 hours prior to arrival, we will charge 50% of the booking price. If the customer or their family member who lives with him becomes seriously ill or die, no cancellation fee will be charged. The Tenant must notify the Owner of the cancellation immediately, and proof for the cancellation shall be provided, i.e. a medical certificate. In the event of later cancellation full payment is charged.
On the day of arrival you can arrive after 3 pm and on the day of departure you must leave at 12.00 am unless otherwise agreed. Guests clean the cottage themselves.
Guests shall return the cottage in clean condition. If the cottage has not been not cleaned, we charge a final cleaning fee. Final cleaning includes cleaning the floor, ventilating bedding and carpets, washing dishes, disposing of rubbish in a bin outside and making sure the cottage is clean and tidy for the next guests. If you wish, you can order cleaning (50 €).
The rental price includes use of the cottage, rowing boat, water, electricity, firewood (unlimited) during the period of stay. The rental price does not include bed linen. Bedding and towels are available for an additional charge.
The tenant undertakes to compensate for the damage caused to the cottage, its fixtures, fitting or contents. The tenant is responsible for the loss of the key and the costs of producing a new key.
Smoking is strictly forbidden in the cottage. We charge a fee for cleaning and airing if the room has been smoked in.
Pets are welcome, but they must not be allowed on the sofa or bed.
We are not responsible for guest allergies, etc. to tobacco smoke or animal hair.
All comments and complaints about tourist facilities shall be made immediately during the stay, either to the property owner or to the staff.
Aurantola Oy 1074977-9 (hereinafter “online store”) sells its services to individuals within Finland. We reserve the right to change the terms of delivery and prices. All prices are VAT inclusive.
Email: sharp@aurantola.fi
Phone: 05 386 164
Postal address: Aurantolantie 525, 47710 Jaala
Visma Pay (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. The Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of the Visma Pay. Visma Pay or Paybyway Oy is shown as the payment received in the bank account listing and in the invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections.
The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.
Read more about Visma Pay: https://www.visma.fi/vismapay/
With Visma Pay you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, Jousto, MobilePay, Masterpass, Pivo, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards.
MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.
Pivo: Terms and conditions of Pivo can be found here: https://pivo.fi/kayttoehdot/pivon-kayttoehdot
Jousto invoice and part-payment is a Finnish service for making purchases quickly and safely. Jousto is for private persons having their economy in balance. With Jousto you will get 30 days time to pay without interest or expenses. After you have received an invoice, you can decide to pay it at once or in parts. You can pay our purchase in up to 36 parts, starting from 9,90 eur/month. Expenses for Jousto part-payment are 3,90 eur/month and 19,90% interest. With Jousto you can pay purchases from 30 to 3000 eur. Aurajoki Nordic Oy issues the credit.
Read more from www.jousto.com
Visma Pay, Paybyway Oy (Y-tunnus 2486559-4)
E-mail: helpdesk@vismapay.com
Telephone: 09 315 42 037 (workdays 9-17)
Address: Laserkatu 6, 53850 Lappeenranta, Finland
